Privacy Policy

Information We Collect

We collect information you provide directly to us when you schedule service, request a quote, apply for financing, contact us, or subscribe to updates. This may include:

• Name, mailing address, email address, and phone number
• Service address and details about your HVAC equipment
• Payment information processed through our payment partners
• Communications you send to us, including service requests and feedback

We may also automatically collect certain technical information when you visit our website, including your IP address, browser type, pages visited, and referring URL. This information is collected through cookies and similar technologies.

How We Use Your Information

We use the information we collect to:

• Schedule and provide HVAC services you request
• Respond to inquiries, quote requests, and service calls
• Process payments and manage financing applications through third-party partners
• Send service reminders, maintenance notifications, and account updates
• Improve our services, website, and customer experience
• Measure advertising performance and personalize advertising
• Comply with legal obligations and protect our rights

How We Share Your Information

We do not sell your personal information. We share your information only with service providers who help us operate our business (such as payment processors, scheduling software, financing partners, and analytics and advertising partners), with professional advisors, and when required by law or to protect our rights. Any third-party service providers are contractually required to protect your information.

Cookies and Tracking

Our website uses cookies and similar technologies to remember your preferences, analyze site usage, and improve performance. You can control cookies through your browser settings. Disabling cookies may affect the functionality of certain features.

Analytics and Personalized Advertising

We use Google Analytics and Google Ads to understand website usage, measure advertising performance, and build audiences for ads shown to previous website visitors. These features include remarketing with Google Analytics and Google signals.

We and third-party vendors, including Google, use first-party cookies and identifiers together with Google advertising cookies and other third-party identifiers to measure activity and personalize ads on other websites and apps. When Google signals is enabled, Google may associate visits to our website with information from Google accounts whose users are signed in and have consented to ads personalization.

You can manage or turn off personalized Google ads through My Ad Center. You can review or delete activity associated with your Google account through My Activity, and use the Google Analytics opt-out browser add-on to prevent supported browsers from sharing visit activity with Google Analytics. Browser settings also let you control cookies.

Data Security

We use commercially reasonable administrative, technical, and physical safeguards to protect your information. No method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Your Choices

You may update your contact information, opt out of marketing communications, or request access to or deletion of your personal information by contacting us at the information below. We will respond to verified requests as required by applicable law.

Children's Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top reflects the most recent revision. We encourage you to review this policy periodically.

Contact Us

Questions about this Privacy Policy? Contact us at:

Harpeth Air
2606 Winford Ave, Nashville, TN 37211
Phone: (615) 420-7082
Email: service@harpethair.com